Server and Desktop Support
The ComResource Infrastructure Delivery Services team is dedicated to provide significantly improved operations and dependability with your current, new, or upgraded systems. ComResource provides a full range of support and maintenance services for your corporate servers, workstations, and laptop deployments.
We understand your needs are different, and we anticipate that your requirements are going to change. Our agile team can adjust to meet your needs. Applying basic principles for support and customer services, your search for a quality dependable and responsive IT solution provider is over.
- Hardware Acquisition and Tracking
- Installation and Configuration
- Software Installation Roll-Outs and Upgrades
- Server Virtualization
- Performance Review and Tuning
- Server and Workstation Deployments
- Remote Worker Solutions
- Virtual Desktop and Thin-Client Solutions
- Terminal Services
- Patching/Updating Software and Hardware
- Corporate Help Desk and End User Support
- Proactive Management
- Server and Workstation Security
Purchasing Support & Warranty Tracking
Our team is fully-integrated to track your order from the time of purchase through support and warranty renewals. We maintain a full asset list so you don’t have to worry about support renewals or maintaining your own inventory!
Our team maintains relationships with the major distribution and hardware manufacturers. Our engineers know how to install, maintain and support your brand of equipment. From Dell, Lenovo, HP, IBM, and Apple, we have the source for your IT needs.
Service & Support
Our internal systems track automated and reported alerts to maximize up-time and the performance of your equipment. In many cases, our engineers are aware of problems before anyone else. No surprise billing, our engineers will send a completion notice with the time spent and what was done shortly after completing the work. You are in control of your support!
“Follow-up” is a strange term with most support companies — not with ComResource. Our engineers will follow-up with every issue the following day to ensure the problem has been resolved. Personalized support for your organization! ComResource treats every customer as a partner.